Little Whitehouse Support
Contact Us
General
Getting Started
Who is Little Whitehouse?
How do I shop on littlewhitehouse.co.za?
Do you have a showroom?
Are the products under warranty?
Can you please keep an item I would like to purchase online next week?
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Payment
What payment options do you offer?
Can I pay cash at the showroom?
I am struggling to process payment on your website, what must I do?
Can you please send me a quote on the item?
Can I pay monthly installments?
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Product Information
When will the item be back in stock?
Is the bunk bed strong? How much weight can it take?
What is the lead time for your made to order items?
Do you sell second hand furniture?
I see that you have the Soren bunk bed in a single bed size. Can I get a ¾ bed ?
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Delivery
Delivery
How long does delivery take?
What locations do you ship to?
Can I change my shipping address or time of delivery?
I have placed an order, but can you keep my items and have them delivered later?
I ordered two items but only received one, why?
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Assembly
Is the item delivered assembled already?
Do you offer assembly?
Can I please get the assembly teams numbers?
I am moving houses and would like to disassemble the item, can you please help?
Returns
What happens if I don't like what I order?
I would like to return my item, what must I do?
I would like a refund for the item I purchased, what must I do?
When will I receive my refund?
Will I pay for shipping if I return my item?
General
Getting Started
Payment
Product Information
Delivery
Delivery
Assembly
Returns